Overview
Palmetto Lightreach, a diversified home electrification financing platform, has launched a consumer focused Energy Backup Plan to support the adoption of energy storage systems. The program aims to empower homeowners seeking energy security and reliability in the face of unpredictable utility outages and rising utility rates.
The LightReach Energy Plan enables peace of mind by providing:
A consistent method of ensuring their home stays powered
Reduced reliance on utilities
Added simplicity through a predictable monthly payment
Our lease offering provides fast, easy access to Energy Storage systems for homeowners.
The battery storage system is owned by LightReach.
All major service and maintenance is covered
Worry Free Energy Backup!
How it Works
When a customer signs up for a LightReach Energy Backup Plan, they pay a set monthly lease payment to LightReach for their Energy Backup system. Plans have no interest, and no payments for any maintenance or repairs. Customers get fast installation with no upfront costs and no impact to their credit.
Terms & Rates
LightReach offers two term lengths for Energy Backup Plans:
10 year
12 year
Both term options will include our warranty and maintenance guarantee for the length of the term, along with options to extend the lease, transfer to a new owner, or purchase the equipment. All term options are available for any approved equipment for the program.
Storage installed with the LightReach Energy Backup program is warrantied by the length of the signed term. Warranties are listed below:
Term Length | Contract Term | Renewal Period |
10 Year | Labor & Equipment warrantied through LightReach Energy Backup Plan through year 10 | Customer is responsible for labor and equipment |
12 Year | Labor & Equipment warrantied through LightReach Energy Backup Plan through year 12 | Customer is responsible for labor and equipment |
Milestones
By EPCs, for EPCs: Our milestones are designed with operations personnel in mind, with direct input from EPCs across the country. The platform was built to provide a simple and straightforward experience for sales and operations.
To view specific milestone breakdowns, navigate to the Operations section of this help center or keyword search "milestones".
FAQs
1 | Can this product be sold without existing solar? | Yes. While we expect most customers will have existing solar, Energy Backup can be sold with or without it. All jurisdictional and utility requirements must be met (e.g. grid-charging must be permitted and non-export settings should be utilized where required )
All customers should be well informed on what to expect from their battery, especially during an outage. It should be clear that a battery without solar will not get replenished during an outage. |
2 | Are there restrictions on existing solar, including financing? | No. Any onsite solar must simply be compatible with the new battery system and not create performance issues.
While existing financing type is not directly relevant, customers with existing solar will be asked to acknowledge any risks related to their system in both the Energy Backup contract and their Palmetto account setup. |
3 | Can I add storage if the existing solar isn’t working? | Palmetto LightReach and installing partners are not responsible for the health or performance of existing solar, and this product is not an avenue to PLR ‘taking over’ existing solar systems.
If you notice a potential issue, advise the customer and recommend they contact their solar provider. Ideally, issues should be resolved before the Energy Backup install. |
4 | What are the operations and photo documentation requirements? | There will be two milestones: Install and Activation. Requirements will mirror the battery portions of the solar program, with a few added photos/documents to confirm compatibility and sizing for any existing solar.
A detailed photo list and milestone requirements is published in the Operations section |
6 | Is Direct Pay available for Energy Backup? | Yes. Direct Pay will be available through the same distributor partners as the solar program. |
7 | Are third party platforms supported with Energy Backup? | Yes, we are working with all third party platforms to integrate this product.
This feature is currently in development. Please check with your sales tool provider on their integration status and timeline. Enablement and activation instructions will closely match the solar program. |